<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0" 
  xmlns:dc="http://purl.org/dc/elements/1.1/"
  xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
  xmlns:admin="http://webns.net/mvcb/"
  xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">

<channel>
<title>brett&apos;s logjam</title>
<link>http://brettpeters.org/log/</link>
<description>logjam:  an immovable mass of floating logs, jumbled together, or Brett Peters&apos; log.</description>
<dc:language>en-us</dc:language>
<dc:creator>brett@brettpeters.org</dc:creator>
<dc:date>2008-04-11T22:36:47-05:00</dc:date>
<admin:generatorAgent rdf:resource="http://www.movabletype.org/?v=3.35" />
<sy:updatePeriod>hourly</sy:updatePeriod>
<sy:updateFrequency>1</sy:updateFrequency>
<sy:updateBase>2000-01-01T12:00+00:00</sy:updateBase>

<image>
  <url>http://brettpeters.org/img/logicon/laptop.png</url> 
  <title>brett&apos;s logjam</title> 
  <link>http://brettpeters.org/log/</link> 
  <width>58</width> 
  <height>40</height> 
</image>

<item>
<title>April 11, 2008 10:36 PM A Boy and His Electronic Toys</title>
<link>http://brettpeters.org/log/2008/04/11/a-boy-and-his-electronic-toys.html#4428</link>
<description><![CDATA[<p>I&#8217;m tickled pink about all the visitors around this site.  Thank you for coming!  I&#8217;m really happy you&#8217;re here; please feel free to <a href="http://brettpeters.org/contact/">drop me a line</a> or <a href="http://twitter.com/brettp/">twitter me</a> and let me know how it&#8217;s going.</p>

<p>I started writing about the computers under my care really for just one reason: so that I would have some record of what I&#8217;d done, so I could stop making the <a href="http://brettpeters.org/log/2007/12/04/thoughts-on-upgrading.html">same mistakes</a> over and over again.</p>

<p>I don&#8217;t know if I&#8217;ve accomplished that, exactly, but at least it&#8217;s been <a href="http://brettpeters.org/log/2004/10/07/a-love-letter-t.html">entertaining</a> watching me try.</p>

<p>Since many of you are new around here, and this is an admittedly quirky personal site, let me point you towards some other computer logs that may interest you:</p>

<p><strong>Commissioned</strong></p>

<p>The following computers are currently in service.</p>

<ul><li><a href="http://brettpeters.org/log/macbook/"><b><i>E&ouml;l</i></b></a>, my new Black <a href="http://apple.com/macbook">MacBook</a> running <span class="caps">OS X 10.5.2 </span>(Leopard).  <p><em>E&ouml;l</em> replaced <em>Vinyamar</em>.</li>
<li><a href="http://brettpeters.org/log/toughbook/"><b><i>Tsiolkovsky</i></b></a>, my wife&#8217;s <a href="http://brettpeters.org/docs/computers/toughbook-w2.html">Toughbook <span class="caps">W2</span></a>, continues to crunch numbers and hang in there, despite losing the &#8220;B&#8221; key to a toddler-related accident a few weeks ago.  The lower left hand side keyboard is also starting to have some problems, but there are no new issues to report with Ubuntu Dapper Drake. <p> <em>Tsiolkovsky</em> is slated for replacement in the next few weeks.</li>
<li><a href="http://brettpeters.org/log/powerbook/"><b><i>Hithlum</i></b></a>, my 17&#8221; PowerBook <span class="caps">G4,</span> is as lovely and elegant as ever, even if her <span class="caps">PPC</span> chip is getting a little long in the tooth.  She still does great work, however, and is running Mac <span class="caps">OS X 10.4.11 </span>(Tiger).</li>
<li>An unnamed <b>Thinkpad <span class="caps">T43</span></b>, my work computer, runs Windows <span class="caps">XP</span> and is completely uninteresting to me as a computer.  My company gave it to me to work with, I work with it.  End of story.</li>
<li><a href="http://brettpeters.org/log/vaio505tr/"><b><i>Tigana</i></b></a>, a Sony Vaio 505-TR running Red Hat 7.2, has a busted power supply and no battery power.  I will need to wipe the hard drive before I can consider her decommissioned.</li>
</ul>

<p>Speaking of which&#8230;</p>

<p><strong>Decommissioned</strong></p>

<p>These computers have left the building:</p>

<ul><li><a href="http://brettpeters.org/log/macbookair"><b><i>Vinyamar</i></b></a>, my Macbook Air, went through two revisions before being sent back to Apple.  </li>
<li><a href="http://brettpeters.org/log/thinkpad1400/"><b><i>Al-Rassan</i></b></a> / <b><i>Ithilien</i></b>, a Thinkpad 1400 running SuSE 9.x.</li>
<li><a href="http://brettpeters.org/log/arbonne_log/"><b><i>Arbonne (I)</i></b></a> / <a href="http://brettpeters.org/log/sarantium_log/"><b><i>Sarantium</i></b></a> / <b><i>Atlantis</i></b> / <b><i> L&#243;rien</i></b>, a beige 750MHz Pentium <span class="caps">III</span> tower I picked up from CompUSA which ran Windows 98, Windows 2000, and more Linux distributions than I really care to remember.</li>
<li><b><i>Arbonne (II)</i></b> and <b><i>Gorhaut</i></b>, two identical Linux towers who ran Red Hat 9.</li>
</ul>

<p>You will no doubt notice certain themes in the names.</p>

<p>Each computer has its own category, some with more information than others.  Hopefully you&#8217;ll find something you like.</p>

<p>Thanks again for visiting!</p>

<p>Cheers,<br />
Brett</p>]]></description>
<guid isPermaLink="true">4428@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2008-04-11T22:36:47-05:00</dc:date>
</item>
<item>
<title>March 11, 2008  6:52 AM New Computer Weekend</title>
<link>http://brettpeters.org/log/2008/03/11/new-computer-weekend.html#4396</link>
<description><![CDATA[<p>In a strange display of synchronicity, Merrystar and I both ordered new laptops in the last 24 hours.</p>

<ul><li><p> Merrystar&#8217;s beloved Panasonic Toughbook <span class="caps">W2 </span><a href="http://brettpeters.org/docs/computers/panasonic-w2.html"><i>Tsiolkovsky</i></a> will soon be joined by, of all things, a Dell <a href="http://reviews.cnet.com/laptops/dell-xps-m1330/4505-3121_7-32465545.html">XPS M1330</a>.  The Panasonic rep really <a href="https://twitter.com/brettp/statuses/769511106">blew the sale</a> and couldn&#8217;t get her either a W or Y series within her department&#8217;s budget, so she opted for a screamin&#8217; fast dual 2.6GHz instead.  After years of making ugly laptops, Dell seems to have finally gotten this one right.<p>We&#8217;ll see how it looks in person when the Alpine White version (with pink hard drive and mouse, naturally) arrives later this week.</p>

<p>I&#8217;m actually really excited to see how Ubuntu runs on it.</p>

<li><p>I wasn&#8217;t planning on upgrading my Powerbook <span class="caps">G4 </span><a href="http://brettpeters.org/docs/computers/powerbook-g4.html"><i>Hithlum</i></a> until its AppleCare expired in November, but the recent release of the <a href="http://nobodywantsastyl.us/2008/03/its_the_software_stupid.html">iPhone SDK</a> (which requires an Intel chip and Leopard to use) accelerated my timetable.  The 1.67GHz Powerbook is the fastest <span class="caps">G4</span> chip out there, but it&#8217;s now the punchline in <a href="http://www.macworld.com/article/132407/2008/03/macbookprocore2duo.html">recent Mac benchmarks</a>.<p>Let&#8217;s call it like it is: the <span class="caps">G4</span> is <a href="http://brettpeters.org/log/2007/12/26/leopard-on-a-powerbook-g4.html">dog slow</a> running Leopard, and it&#8217;s not <em>that</em> much faster running Tiger.<p>So, after convincing myself to get the 2.5GHz Core 2 Duo Macbook Pro, I then did an about-face when I got to the ordering page, decided to <a href="http://gettingreal.37signals.com/ch03_Embrace_Constraints.php">embrace constraints</a>, and bought what meets my needs now: the <a href="http://www.apple.com/macbookair/">Macbook Air</a>.  Yes, the one I was <a href="http://brettpeters.org/log/2008/01/15/great-expectations.html">waffling about</a>.<p>And you know what?  I don&#8217;t regret it for a minute.  $1000 less, featherweight, and fewer distractions?  <i>Done</i>.<p>It arrives next week.</p>

<p></ul></p>

<p>While I&#8217;ll let you know initial impressions and put up new computer pages next week, Merrystar and I have important decisions to make while we wait.</p>

<p>Namely, <em>what are we going to name them?</em>  A quick nomenclature refresher:</p>

<ul><li>Merrystar has two possible conventions to follow: laptop or dual-core.  Laptops are named after science vessels in <i>Star Trek</i>: <a href="http://memory-alpha.org/en/wiki/Oberth_class"><i>Oberth</i>-class or <a href="http://memory-alpha.org/en/wiki/Nova_class"><i>Nova</i>-class</a>.  (I think <a href="http://memory-alpha.org/en/wiki/Nebula_class"><i>Nebula</i>-class</a> vessels are also allowed.)  Dual-core machines are <a href="http://memory-alpha.org/en/wiki/Excelsior_class"><i>Excelsior</i>-class</a>.  There&#8217;s a lot of options available.</li>
</ul>

<ul><li>My convention is to use lands from science-fiction and fantasy: Macs use the lands of <span class="caps">J.R.R. </span>Tolkien.  I&#8217;ve been going through a <a href="http://www.glyphweb.com/ARDA/b/beleriand.html">Beleriand</a> phase, but might shift east over the Misty Mountains if the names are right.  The areas of <a href="http://www.glyphweb.com/ARDA/n/numenor.html">N&uacute;menor</a> are also options, but not very melodic ones.</li>
</ul>

<p>Hmmm.  Lots of thinking to do here.</p>]]></description>
<guid isPermaLink="true">4396@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2008-03-11T06:52:55-05:00</dc:date>
</item>
<item>
<title>January 16, 2008  3:03 AM But It Doesn&apos;t Go To Eleven</title>
<link>http://brettpeters.org/log/2008/01/16/but-it-doesnt-go-to-eleven.html#4350</link>
<description><![CDATA[<p>I find it funny that in all the <a href="http://wilshipley.com/blog/2008/01/macbook-air-haters-suck-my-dick.html">polarizing</a> posts about the <a href="http://www.apple.com/macbookair/">MacBook Air</a>, the reasons why I didn&#8217;t recommend it to Merrystar are conspicuously absent.</p>

<p>Those reasons?  Compared to her <a href="http://brettpeters.org/docs/computers/panasonic-w2.html">current laptop,</a> the MacBook Air:</p>

<ol><li> is heavier,</li>
<li> has a bigger footprint,</li>
<li> has a shorter battery life, and</li>
<li> is more expensive.</li>
</ol>

<p>And for her, these are critical requirements.  So the <span class="caps">MBA</span> is a no-go.</p>

<p>The MacBook Air looks to be a great, small Mac.  It may be the best little Mac <em>ever</em>, although I think the iPhone is strong competition for that title.</p>

<p>It is not, however, the best subcompact notebook available right now.  The MacBook Air needs to shed some weight and stretch some battery life before it can claim that.   And since I&#8217;m talking about an Ubuntu to <span class="caps">OS X</span> switch, yes, this matters quite a bit.</p>

<p>I am confident that the MacBook Air <em>will</em> improve.  Solid state drives will get cheaper, faster, and bigger, components will improve, etc. &#8212; but it&#8217;s just not there yet.  But once you remove the necessity of running <span class="caps">OS X,</span> the field opens up&#8230; and there are honestly better options out there right now.</p>

<p>If you want the lightest, smallest Mac laptop you can get, then <em>obviously</em> the Air is a great machine.  The protests about sealed batteries and non-expandable drives are pretty silly and you should ignore them as such.  You want the <span class="caps">SSD</span>?  Don&#8217;t worry about the cost, just go and get it (and please provide benchmarks for the rest of us!)</p>

<p>But if you want something even smaller, and <em>aren&#8217;t</em> committed to <span class="caps">OS X,</span> then you should probably keep looking.</p>]]></description>
<guid isPermaLink="true">4350@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2008-01-16T03:03:35-05:00</dc:date>
</item>
<item>
<title>September  6, 2007 10:15 PM Swiping a Toughbook</title>
<link>http://brettpeters.org/log/2007/09/06/swiping-a-toughbook-1.html#4182</link>
<description><![CDATA[<p>Trip was playing with his <em>dvdvdvdeees</em> tonight when he saw that Merrystar was on her computer.  He walked over, climbed up on the couch, and looked over her shoulder.</p>

<blockquote><p><em>Her:</em> &#8220;That&#8217;s <a href="http://www.amalah.com/amalah/2007/09/forget-the-chil.html">Noah</a>, and that&#8217;s his mommy.&#8221;</p></blockquote>

<blockquote><p> <em>Him:</em>  &#8220;Dats Noah, and dats his mommy.&#8221;</p></blockquote>

<blockquote><p> <em>Her:</em>  &#8220;Would you like to see pictures of Trip?&#8221;</p></blockquote>

<blockquote><p> <em>Him:</em> <i>Makes agreeing noises. Merrystar calls up his site.</i></p></blockquote>

<blockquote><p> <em>Him:</em> &#8220;Backhoeses!&#8221;</p></blockquote>

<p>And then he reached out and tried to <em>swipe</em> the page on Merrystar&#8217;s <a href="http://brettpeters.org/docs/computers/panasonic-w2.html">Toughbook</a>, just like it was an iPhone.</p>

<blockquote><p> <em>Me:</em>  &#8220;You&#8217;re going the wrong way.&#8221;</p></blockquote>

<blockquote><p> <em>Her:</em>  &#8220;You hush.&#8221;</p></blockquote>

<blockquote><p> <em>Him:</em>  &#8220;Boats!  T-t on the boat!&#8221;  <em>more swiping motions, more of the page not going the right way.</em></p></blockquote>

<p>I find it both wonderful and a little scary that my son knows <em>that</em> much about <a href="http://brettpeters.org/log/2007/08/17/on-taking-pictures.html">using my iPhone</a> already.</p>

<p><strong>Epilogue</strong></p>

<p>After Trip had gone to sleep, we had the following exchange:</p>

<blockquote><p> <em>Me:</em>  &#8220;Finally, I found something your computer can&#8217;t do.&#8221;</p></blockquote>

<blockquote><p> <em>Her:</em>  <i>Swipes at my <a href="http://brettpeters.org/docs/computers/powerbook-g4.html">laptop</a> screen.</i>  &#8220;Doesn&#8217;t look like yours can, either.&#8221;</p></blockquote>

<p>Have I ever come out ahead in these?</p>

<p>Don&#8217;t answer that.</p>]]></description>
<guid isPermaLink="true">4182@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Personal Log</dc:subject>
<dc:date>2007-09-06T22:15:32-05:00</dc:date>
</item>
<item>
<title>February  8, 2007 10:49 PM When Good Hard Drives Go Bad</title>
<link>http://brettpeters.org/log/2007/02/08/whats-black-and.html#3543</link>
<description><![CDATA[<p>Here&#8217;s a question:  what goes <i><b>chirp, chirp, <font size="+1"><span class="caps">CRUNK</span></font>, chrip chrip, crunk chirp</b></i>?</p>

<p>If you guessed <a href="http://brettpeters.org/docs/computers/panasonic-w2.html"><i>Tsiolkovsky&#8217;s</i></a> hard drive, you&#8217;d be sadly correct.</p>

<p>First, the Ubuntu side gave us this wonderful message:</p>

<p><a href="http://beta.zooomr.com/photos/btp/720316/" title="Zooomr Photo Sharing :: Photo Sharing"><img src="http://static.zooomr.com/images/720316_19af83bb92.jpg" width="500" height="375" alt="Oh Frak"  /></a></p>

<p>I think this is really quite an excellent way to put it:  &#8220;&#8230;and this disk drive is probably not expensive enough for you to risk your time and data upon it.&#8221;  Good advice for a bad situation.</p>

<p>Then, tonight, the Windows side gave us this gem:</p>

<p><a href="http://beta.zooomr.com/photos/btp/720317/" title="Zooomr Photo Sharing :: Photo Sharing"><img src="http://static.zooomr.com/images/720317_c4996dc643.jpg" width="500" height="312" alt="Oh Frak Frak!"  /></a></p>

<p>Less informative, but just as ominous.</p>

<p>(Fortunately, <em>Tsiolkovsky</em> is still under Panasonic&#8217;s excellent warranty.  But only for six more weeks.)</p>]]></description>
<guid isPermaLink="true">3543@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2007-02-08T22:49:32-05:00</dc:date>
</item>
<item>
<title>February  4, 2007  2:15 PM A Little Bit Jealous (of Ubuntu)</title>
<link>http://brettpeters.org/log/2007/02/04/a-little-bit-je.html#3539</link>
<description><![CDATA[<p>Merrystar&#8217;s finished restoring <em>Tsiolkovsky</em> to operating condition, having installed obscure dependencies required for 30-year-old astronomical software and restored data from the ill-fated HissyDrive backup <a href="/log/200612.html#3504">fiasco</a>.</p>

<p><a href="http://www.ubuntu.com/"><img src="/img/ubuntu-banner.png" border="0" class="float-right" style="border-width:0;" /></a></p>

<p>And because of <a href="http://www.ubuntu.com/">Ubuntu</a>, it&#8217;s turned out much better than before.  No, honest.</p>

<ul><li>The Windows <span class="caps">XP</span> side of <em>Tsiolkovsky</em> suffered chronic driver crashes from the on-board Centrino wireless card; only disabling the card and using a Netgear pc card stopped the computer from crashing.  The drawback was, of course, that the power consumption was huge and battery life was cut in half, if not more.  Ubuntu natively recognized and supported the Centrino A/B card, so we&#8217;re back up to the 6-8 hour battery life we were used to.  (Yes, you read that right.)</li>
</ul>

<ul><li>Speaking of power management, Ubuntu fully supports <span class="caps">ACPI</span>; hibernate and suspend work like they&#8217;re <em>supposed</em> to.  Amazing!</li>
</ul>

<ul><li>While some of the package managment is confusing (especially the contents of the devel packages, and what&#8217;s up with not including <code>make</code>?) <code>apt-get</code> is vastly superior to SuSE&#8217;s <code>yast</code>.  Sorry, but it&#8217;s true.</li>
</ul>

<ul><li>Gnome seems to be trying to integrate the best <span class="caps">UI</span> elements of Mac <span class="caps">OS X</span> and Windows <span class="caps">XP </span>(albeit without all the chrome of Tiger/Vista), and succeeds.  How well?  Good enough to convince a long-time <span class="caps">KDE</span> user to switch.</li>
</ul>

<ul><li>System stability, good <span class="caps">UI,</span> and unix commands at the ready?  You better believe that Merrystar never boots into Windows anymore.  While there are a few reasons to keep the partition (Adobe Illustrator, for one, and some web-based tools that require <span class="caps">IE</span>), it sees little to no system time.  Quite a change, actually.</li>
</ul>

<p>So, I confess.  I&#8217;ve grown a little bit jealous.  I want a brown system!  I want to see the <span class="caps">OS</span> that Just Works!  I want to use it!</p>

<p><a href="http://www.xubuntu.org/"><img src="/img/xubuntu-banner.png" border="0" class="float-right" style="border-width:0;" /></a></p>

<p>Oh, wait.  I run Mac <span class="caps">OS X</span> and have all of that, minus the brown part.  Okay, I really just want to tinker around with Linux again&#8230; but know better than to mess up Merrystar&#8217;s system <em>this</em> close to Valentine&#8217;s day.  So I downloaded <a href="http://www.xubuntu.org/">Xubuntu</a> for PowerPC and ran it on <em>Hithlum</em>, instead.  (I&#8217;ve long been interested in the <span class="caps">XFCE</span> window manager.)</p>

<p>It was nice:  fast, <span class="caps">UNIX</span>-y, snappy.  Not as nice as <span class="caps">OS X,</span> but I can now say I&#8217;ve gotten Linux to boot on my Mac without frying the system.  I could get used to it.  But then I remembered that I really didn&#8217;t <em>need</em> to do any of this.  I have a perfectly good <span class="caps">OS</span> now, and I don&#8217;t need to go re-learn Linux &#8216;just because.&#8217;  Ubuntu is pretty simple and looks to be low-maintenance, so my technical support duties will likely be light now.  Aside from helping to clean up the Windows partition &#8212; a reinstall may be in order, because, you know, the Registry doesn&#8217;t scale &#8212; I&#8217;m out of a job on that computer.</p>

<p>Bravo, Ubuntu.  It <em>Just Works</em>, like it&#8217;s supposed to.  Nicely done.</p>]]></description>
<guid isPermaLink="true">3539@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2007-02-04T14:15:24-05:00</dc:date>
</item>
<item>
<title>January 19, 2007 12:54 AM Out with the SuSE, in with the Ubuntu.</title>
<link>http://brettpeters.org/log/2007/01/19/out-with-the-su.html#3533</link>
<description><![CDATA[<p><a href="http://ubuntu.com/"><img src="http://brettpeters.org//img/ubuntu-banner.png" class="float-right" style="border: none;" /></a></p>

<p>Merrystar upgraded <em>Tsiolkovsky</em> to <a href="http://www.ubuntu.com/">Ubuntu</a> today from SuSE 10.0.  Normally, I wouldn&#8217;t phrase a distro change as an upgrade, but this one qualified.  Even though my <a href="http://brettpeters.org/log/200411.html#2726">first experience</a> with SuSE was positive, the honeymoon was soon over, and <a href="http://brettpeters.org/log/200612.html#3504">recent events</a> have been less than satisfactory.  (Then there&#8217;s that whole Novell-Microsoft deal that still makes me go <em>Whaaaa?</em>)</p>

<p>Initial impressions of Ubuntu are very, very good.  Wireless works out of the box, power management is great, and &#8220;Gnome doesn&#8217;t suck,&#8221; to quote the primary user.  More details once we resolve the hissing backup disk drive issues (note to self:  why did I not get out my noise cancelling headphones today?) and <span class="caps">AIPS</span> is functioning again; <em>Tsiolkovsky&#8217;s</em> <a href="http://brettpeters.org/docs/network/tsiolkovsky.html">Linux writeup</a> could use some refreshing, especially considering how many hits it receives every day.</p>

<p>Did I forget to mention that <em>Hithlum</em> is back from Apple?  I guess I did.  Well, she&#8217;s back, but can&#8217;t read any data from the hissy drive, and if you think I&#8217;m letting <em>Tsiolkovsky</em> anywhere near that thing?   Steve Jobs is more likely to <a href="http://tuaw.com/files/stevesings.mp3">use a stylus</a>.</p>

<p>I know enough to not tempt computer karma:  copy the data off the hissy drive as fast as the network will carry it, but don&#8217;t mess with the settings.</p>

<p>One small victory today is enough.</p>]]></description>
<guid isPermaLink="true">3533@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2007-01-19T00:54:53-05:00</dc:date>
</item>
<item>
<title>January  1, 2007  9:42 PM PowerBook Part Watch:  Day 19.</title>
<link>http://brettpeters.org/log/2007/01/01/powerbook-part.html#3520</link>
<description><![CDATA[<p>It&#8217;s now been 19 days since my PowerBook <span class="caps">G4 </span><em>Hithlum&#8217;s</em> <span class="caps">LCD</span> failed.  Let&#8217;s recap.</p>

<ul><li>Times I have called Apple:  8</li>
<li>Times I have spoken to an Apple rep over the phone:  3</li>
<li>Times I have emailed Apple:  1</li>
<li>Emails I have received from Apple: 1</li>
<li>Times I have visited an Apple store, 160 miles away:  1</li>
<li>Status updates received from Apple via website: 1</li>
<li>Hours spent waiting for Genius Bar Appointment: 1</li>
<li>Escalations through customer service: 3</li>
<li><span class="caps">ETA</span>: still pending.</li>
</ul>

<ul><li>Approximate time spent dealing with support-related issues:  20 hours</li>
<li>Days primary personal computer unavailable: 19</li>
</ul>

<p>Let&#8217;s compare and contrast with Merrystar&#8217;s experience with Panasonic and her <a href="http://toughbook.com/">Toughbook</a> <i>Tsiolkovsky</i>, shall we?</p>

<ul><li>Total calls to support: 1</li>
<li>Total calls to Fedex: 1</li>
<li>Total emails: 2, both status updates from Panasonic&#8217;s logistics company</li>
<li>Total website visits: 2 (1 to look up phone number for inital call, 1 to FedEx to confirm delivery)</li>
</ul>

<ul><li>Approximate time spent dealing with support-related issues:  1.5 hours, including packaging (excludes <a href="http://brettpeters.org/log/200612.html#3504">backup</a> time.) </li>
<li>Days primary personal computer unavailable: 2.5</li>
</ul>

<p>The Panasonic support rep was knowledgable, efficient, and thorough.  The Apple reps &#8212; with the execption at the Genius Bar, to be fair &#8212; have not.</p>

<p>What&#8217;s worse is that I&#8217;m paying $350 to Apple for this service for 3 years.  Panasonic&#8217;s cost?  $0 for the same period of time.  I&#8217;ve used it three times and each time has been this easy.</p>

<p>This is seriously leading me to question my next laptop purchase.  Perhaps it&#8217;ll be time to switch back to Linux?</p>]]></description>
<guid isPermaLink="true">3520@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2007-01-01T21:42:25-05:00</dc:date>
</item>
<item>
<title>December 29, 2006  3:28 PM </title>
<link>http://brettpeters.org/log/2006/12/29/merrystars-toug.html#3510</link>
<description><![CDATA[<p>Merrystar&#8217;s Toughbook <span class="caps">W2 </span><em>Tsiolkovsky</em> is back from the shop today.  She sent it in on Tuesday.  In the afternoon.  Got it back today.  3 days from door to door.</p>

<p>Panasonic&#8217;s support continues to impress.</p>

<p>Apple&#8217;s?  Not so much.  (15 days and counting.  I called their support again today, and they have no idea what part is needed or when it will be in.  Sigh.)</p>]]></description>
<guid isPermaLink="true">3510@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2006-12-29T15:28:35-05:00</dc:date>
</item>
<item>
<title>December 21, 2006 10:53 AM </title>
<link>http://brettpeters.org/log/2006/12/21/oh-dear-so-what.html#3504</link>
<description><![CDATA[<p>Oh dear.</p>

<p>So, whatever good computer karma I have have acquired by religiously backing up my own data was negated yesterday when I tried to back up Merrystar&#8217;s data.</p>

<p>Last night was spent rebuilding her partition table &#8212; by hand, mind you &#8212; and then reinstalling Linux on Tsiolkovsky.</p>

<p>If you&#8217;re wondering how a backup could have gone so wrong that it would require rebuilding a partition table, well, that makes two of us.</p>

<p>(Fortunately, there <em>is</em> a backup of the drive now.)</p>]]></description>
<guid isPermaLink="true">3504@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2006-12-21T10:53:58-05:00</dc:date>
</item>
<item>
<title>July  4, 2006  9:20 PM </title>
<link>http://brettpeters.org/log/2006/07/04/helping-merryst.html#3194</link>
<description><![CDATA[<p>Helping Merrystar get Flash off of Tsiolkovsky when I ran across this page on the Adobe/Macromedia site:  <a href="http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157:"> How to uninstall the Adobe Flash Player plug-in and ActiveX control</a></p>

<blockquote><p>Due to recent enhancements with the Flash Player installers, you are now only able to uninstall by using the Adobe Flash Player Uninstaller (below). To uninstall Flash Player, simply download the appropriate uninstaller for your system and follow the instructions listed below.</p></blockquote>

<p>When did they <em>stop</em> including an uninstaller in their distribution???</p>]]></description>
<guid isPermaLink="true">3194@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2006-07-04T21:20:02-05:00</dc:date>
</item>
<item>
<title>June 21, 2006 11:51 PM </title>
<link>http://brettpeters.org/log/2006/06/21/merrystar-has-t.html#3121</link>
<description><![CDATA[<p>Merrystar has taken over Hithlum (my 17&#8221; PowerBook) for a project she is working on.  It&#8217;s always amusing to watch her using it, because it is <em>wider than she is.</em>  The proportions are all wrong.</p>

<p>Some of this is due to her own choice in laptops; her 12&#8221; Panasonic <span class="caps">W2 </span>(Tsiolkovsky) is very small, very light, and very well suited to her size.  (<i>Very pretty, too!</i> she will no doubt add, when she reads this.)  Merrystar has an excellent sense of proportion.</p>

<p>Which is why, as I&#8217;m now using Tsiolkovsky, I am left wondering two things:</p>

<ol><li>How can she put up with these god-awful jaggedy non-anti-aliased fonts?</li>
<li>How do <strong>I</strong> put up with them every day at work and not notice them?</li>
</ol>

<p>Don&#8217;t believe that they&#8217;re a problem?  Let&#8217;s review.</p>

<p><em>Exhibit A:</em></p>

<p><a href="/img/logjam.png"><img src="/img/logjam.png" width="300" /></a></p>

<p>Here is how this site looks on Hithlum using Safari.  The font is different (Lucida Grande), but even with the default Trebuchet <span class="caps">MS,</span> the anti-aliasing and smoothing is really apparent.</p>

<p><em>Exhibit B:</em></p>

<p><a href="/img/logjam-firefox-windows.jpg"><img src="/img/logjam-firefox-windows.jpg" width="300" /></a></p>

<p>Now, the same site, but on Tsiolkovsky using Firefox.  Notice the jagged fonts.</p>

<p>Can you see the difference?  Does it bother you?</p>

<p>In Merrystar&#8217;s case, and I&#8217;m completely speculating here, it&#8217;s that she spends most of her day using Linux, so Window&#8217;s font display is on par with the environment she&#8217;s comfortable with.  Or, and this may be more likely, Windows is <em>so alien</em> that it just fades into the background of strangeness.  It is very odd living with someone who doesn&#8217;t equate <span class="caps">CTRL</span>-X/C/V instinctively with the Cut/Copy/Paste sequence.  (When I asked her how to paste just now, she couldn&#8217;t answer until I specified the program and <span class="caps">OS.</span>)</p>

<p>In my case, I think it&#8217;s because there&#8217;s such a division between my work and personal computer use.  <em>Everything</em> is different between the environments; not just the <span class="caps">OS</span> and hardware, but the sites I go to, the applications I use, everything is different.  I assume that the sites I read at night <em>just look better</em>.</p>

<p>Isn&#8217;t that odd?</p>

<p>I&#8217;ve tried changing some of the display settings on Tsiolkovsky to make it better.  Changing smoothing in the Display Control Panel from Standard to ClearType helps, but turns all the type fuzzy.  I can see why it&#8217;s not the default.</p>

<p>Were properly-proportioned fonts part of my decision to switch to a Mac?  Not at all.  Is it one of the <a href="/log/200606.html#3109">small things</a> that turns me into a passionate user of my <a href="/log/200606.html#3112">glorified screwdriver</a>?</p>

<p>You betcha.</p>

<p>(Merrystar, are you done yet?  I miss my fonts.)</p>]]></description>
<guid isPermaLink="true">3121@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2006-06-21T23:51:20-05:00</dc:date>
</item>
<item>
<title>January 23, 2006 11:53 PM </title>
<link>http://brettpeters.org/log/2006/01/23/wireless-is-now.html#3052</link>
<description><![CDATA[<p>Wireless is now working on the Linux side of Tsiolkovsky.  How, you ask?</p>

<p>I upgraded my router to an Airport Express and it <i>worked</i>.  Buh-bye, D-Link DI-524!</p>

<p>(Now if only bluetooth would work again, my happiness would be complete.)</p>]]></description>
<guid isPermaLink="true">3052@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2006-01-23T23:53:21-05:00</dc:date>
</item>
<item>
<title>November  7, 2005 10:24 PM </title>
<link>http://brettpeters.org/log/2005/11/07/i-finally-had-h.html#3018</link>
<description><![CDATA[<p>I finally had had enough of trying to get Linux to work on 6-year old equipment.  The problems I&#8217;d been having with Arbonne were the last straw.  So, last weekend I went out (with Merrystar&#8217;s encouragement) and got a Powerbook (17-inch) and couldn&#8217;t be happier with it.</p>

<p>Of course, my network decided to retaliate against the interloper:</p>

<ul><li>My <span class="caps">POS</span> replacement wireless router (D-Link <span class="caps">DI</span>-524, which I do <em>not</em> recommend) stopped talking to the cable modem.  Hours wasted with hard resets and reprogramming and more hard resets finally resulted in a working internet connection.</li>
</ul>

<ul><li>I rebooted <b>Arbonne</b> to restore her wireless connection - yes, I know that you shouldn&#8217;t have to reboot a Linux box, but this is the only thing that worked to solve whatever Netgear <span class="caps">MA301 </span>- DI-524 wierdness was going on - and she lost her boot loader on the reboot.  Four days later, with numerous attempts at  installing from the same CDs that would work on <b>Tsiolkovsky</b>, I dragged her upstairs and did a network install of SuSE 10.0.</li>
</ul>

<ul><li> <strong>Tsiolkovsky&#8217;s</strong> upgrade?  Not so good.  Installer barfed in the middle and the computer was down for a frantic 24 hours as I tried to restore the bootloader so Merrystar could use the Windows partition.</li>
</ul>

<ul><li>While playing around with the bluetooth on the Powerbook, I wiped my phone&#8217;s address book clean.  Oops.</li>
</ul>

<p>That was last weekend, which I am <em>never</em> doing again.  <span class="caps">I MEAN IT THIS TIME.</span></p>

<p>Anyhow:</p>

<ul><li> <strong>Tsiolkovsky</strong> has been upgraded from <span class="caps">RHEL 3.0</span> to SuSE 10.0 <span class="caps">OSS.  USB</span> now works, though the wireless and automounter are still flaky.  The Windows partition is now readable in Linux, which is a huge improvement.</li>
</ul>

<ul><li><b>Arbonne</b> has been converted into a headless server (no monitor, no desktop manager, no graphical environment) and has been renamed <b>L&#243;rien</b> accordingly.  <a href="http://www.glyphweb.com/arda/l/lorien.html">L&#243;rien</a> is running SuSE 10.0 <span class="caps">OSS,</span> and her network problems continue - I couldn&#8217;t get the D-Link G card working at all, and the <span class="caps">MA301</span> continues to fight with the wireless router.  Also, I misbought a second 250GB drive, so I&#8217;m still running the 40GB drive for <code>/.</code> and the 250GB for <code>/data</code>.  Oh, and I can&#8217;t access the internet from her for more than 10 seconds after boot with the wireless card.  Grumble.</li>
</ul>

<ul><li><b><a href="http://www.glyphweb.com/arda/h/hithlum.html">Hithlum</a></b> is my new Powerbook.  She&#8217;s purty.  I had originally named her H&#237;sil&#243;m&#235;, but all the accents didn&#8217;t translate well in the scripts and shells.</li>
</ul>

<ul><li>My phone address updated flawlessly once I imported my contacts from Outlook to Address Book.app.</li>
</ul>

<ul><li><b>Tigana</b> remains as she ever has, running Windows 2000 and Red Hat 7.3.  She slept through the whole debacle.</li>
</ul>]]></description>
<guid isPermaLink="true">3018@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2005-11-07T22:24:40-05:00</dc:date>
</item>
<item>
<title>October 16, 2005  8:19 AM </title>
<link>http://brettpeters.org/log/2005/10/16/finally-getting.html#3008</link>
<description><![CDATA[<p>Finally getting over a bad cold I got in St. Louis last weekend.  A few (geek-related) updates:</p>

<ul><li>A problem with the photo site that cropped up in the last few days has been fixed; Michal updated some of the apache security modules and a misspelling in my .htaccess file was no longer passed over with equanimity.  If you&#8217;re still having problems, you may need to restart your browser session.</li>
</ul>

<ul><li>Most of my recent activity has been over at Trip&#8217;s site, not here, but there&#8217;s been an intermittent problem with connections to the photo galleries on Arbonne dropping without reason.  I suspect that the cause is some incompatibility with the Netgear <span class="caps">MA301</span> wireless <span class="caps">PC</span> card and the new D-Link <span class="caps">D524</span> wireless router I recently got, some wonky problem that will take weeks to find.  Restarting network services doesn&#8217;t restore the connection; a full reboot is required, which is ridiculous.  So I went out and got a faster D-Link card that I&#8217;ll upgrade to eventually.</li>
</ul>

<ul><li>Speaking of upgrading Arbonne, I got another 250GB hard drive so that I can increase the size of my <a href="http://en.wikipedia.org/wiki/Redundant_array_of_independent_disks"><span class="caps">RAID 1</span></a> array from 40GB to 150 or so.  (I back up other computers on my Arbonne, so this will function as further backup for them.)  I&#8217;ve pretty much filled up the 40GB with my <span class="caps">CD</span> collection and photo galleries.  However, as this upgrade involes the disk with the <span class="caps">OS</span> on it, I&#8217;m much more worried.  Should I copy everything and restore it?  Copy some and upgrade to SuSE 9.3?  Fresh install time?  Questions, questions.  I&#8217;m sure I&#8217;ll dither about this for some time and then do a fresh install.</li>
</ul>

<ul><li>The move to a G network has gone smoothly, for the most part.  I installed a print server &#8212; why did I wait so long to do that? &#8212; and the new G cards work well.  I still have problems with Tsiolkovsky&#8217;s built-in Centrino A/B card, but that&#8217;s Intel&#8217;s fault.  No news on the <span class="caps">RHEL 3 </span>&rarr; <span class="caps">FC 4</span> conversion; now that Merrystar&#8217;s back at work, I&#8217;m reluctant to touch any machine that actually <em>works</em>.</li>
</ul>

<p>And that&#8217;s all the network news.</p>]]></description>
<guid isPermaLink="true">3008@http://brettpeters.org/log/</guid>
<author>Brett Peters</author>
<dc:subject>Computer Log</dc:subject>
<dc:date>2005-10-16T08:19:02-05:00</dc:date>
</item>


</channel>
</rss>