10:00 AM

Fedora Core 2: Making It Work:

Getting FC2 to a state of usability in a home or office environment requires a great deal more labor than I believe should be required. However, my complaints were put into perspective last week when I visited a classroom to start getting it ready for summer term. I walked in on a cursing, overworked desktop support tech who was griping loudly about the inordinate time it takes to install and patch Windows on a roomful of computers — in an organization that will not pay for disk imaging software or an in-house Windows Update server. “You don’t need Microsoft Office installed on these, I hope?” he asked through a fog of sweat and frustration. I acknowledged that I did not. Then he wanted to know if I needed HP printer drivers installed, with a cynical groan about how it would “only take a few more hours.”

I used to supervise people who support Windows on the desktop. I had forgotten how bad Windows really is. Suddenly my gripes about Fedora seemed petty.